Return Policy

RETURN POLICY

Right of Withdrawal The customer has the right of withdrawal within 1week after the establishment of the Contract, without stating any reason and without paying penal clause. The withdrawal period is fourteen 1 week after the Customer or a third party (other than the courier) designated by the Customer takes possession of the products, or in the event that more than one product is delivered separately with a single order, the Customer or a third party determined by the Customer ( possession of the last product by the courier) expires fourteen 1 week after it takes over. In order to exercise this right of withdrawal, the Customer must notify the Little Gifts Store of its intention to use its right of withdrawal and its decision to terminate the Agreement by written notification or other means available on our website.

The customer may notify the Little Gifts Store by sending an e-mail to [email protected] . In addition, Ziya Gökalp Mh, Şehit Piyade Onbaşı Hakan Taşan Sk. No: 12 36 Parsel B3 Blok D.No:1 Başakşehir / iSTANBUL Turkey sending written notification to the address Little Gifts Store can also inform the customer that it wishes to exercise the right of withdrawal. In order for the customer to use the right of withdrawal within the time limit, it is sufficient to inform the Little Gifts Store that they want to exercise their right of withdrawal before the expiry of the right. In the event that the right of withdrawal is exercised, the return of the product can be made by courier within ten (10) days from the date of the notification that the right of withdrawal has been exercised. 

,In case of any question, the customer can reach the Little Gifts Store via the contact form on the website or by sending an e-mail to [email protected] or via the contact number +905320595434. The refund will be made without any delay, not exceeding fourteen 1week from the receipt of the notification regarding the exercise of the right of withdrawal. In case of any question, the customer can reach the Little Gifts Store via the contact form on the website or by sending an e-mail to [email protected] or via the contact number +905320595434. The refund will be made without any delay, not exceeding fourteen 1week from the receipt of the notification regarding the exercise of the right of withdrawal. Following the delivery of your order; If you wish to exercise the legal or contractual right of withdrawal and you do not use any of the return options offered by the Little Gifts Store (other than the courier company designated by the company); In the event that the customer organizes the transfer of the products to be returned and sends them through their own courier company, you will be solely responsible for the damages and risks that may occur in such returns due to reasons not caused by Little Gifts Store, and Little Gifts Store will not be responsible for such returns. In addition; Please note that if you use any of the return options offered by Little Gifts Store, you will be responsible for the contents of the return package. If there is an error in the content of the return package not caused by the Little Gifts Store, we inform you that the package will be returned to you and you will be responsible for the related costs.

In any case, nothing in this clause will affect your statutory rights.
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